• Loans
  • Deposits
  • Health Micro Insurance
  • Easypaisa
  • Dairy Financing
  • Agri Financing
  • Solar Financing
  • Bio Gas Financing
  • Low Cost Housing Finance
  • Easy Sona
  • Bank on Wheels
  • Contact

Head office

Call Timings:9:00 AM till 6:00 PM

Calling Days: Mondays to Saturday (except Sundays)

UAN: +92 21 111 111 004 

Address:                 Telenor Microfinance Bank Ltd
                                      15-A Block 7-8 Central Commercial Area, K.C.H.S Union
                                      75350, Karachi, Pakistan


 

Call Center (24x7)

UAN: +92 21 111 826 337


 

Regional office

Address:                 Telenor Bank
                                      AAA Complex, 35-B, Sector XX, Phase III, 
                                      Main Khayab-e-Iqbal, DHA, 
                                       Lahore


 

ATM & POS Support

UAN: +92 21 111 826 337


 

For Other Queries

Email: info@telenorbank.pk


 

For Complaints & Suggestions

Telenor Bank

UAN: +92 21 111 826 337

Fax:+92 2134325551

Email:complaints@telenorbank.pk

Postal Address: Manager Customer Services & Quality Assurance
                                      Telenor Bank
                                      15-A Block 7-8 Central Commercial Area, K.C.H.S.U
                                      75350, Karachi, Pakistan

                                      Telenor Bank Complaint Management Guidelines

The Banking Mohtasib Pakistan,

Any person not satisfied with the resolution provided by Telenor bank can lodge complaint with Banking Mohtasib, on the below mentioned details.

Postal Address: Banking Mohtasib Secretariat,
                                      5th Floor. Shaheen Complex,
                                      P.O. Box No. 604,
                                      M.R. Kayani Road, Karachi.

Tel:                               +92 21 9217334 to 39 (6 lines)

Website:                       www.bankingmohtasib.gov.pk

Email:                            info@bankingmohtasib.gov.pk

Securities and Exchange Commission of Pakistan

Investor Complaint Section