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Telenor Microfinance Bank partners with Thardeep Microfinance Foundation

Karachi - April 2, 2018: Pakistan’s leading microfinance institution, Telenor Microfinance Bank, has entered into a partnership with Thardeep Microfinance Foundation (TMF), a leading Pakistani nonprofit working for poverty alleviation, for swift and secure digital disbursals and repayment of credits to the beneficiaries in rural areas of the Sindh province.

For press release please click here.


Telenor Microfinance Bank, TPL Insurance expand scope of ‘Sehat Sakoon’

Karachi - March 26, 2018: Telenor Microfinance Bank and TPL Insurance have enhanced the scope of their successful joint venture, ‘Sehat Sakoon’, which now offers life insurance to its subscribers. It was announced in a special event organized to celebrate the success of the product here at Movenpick Hotel, Karachi. President & CEO Telenor Microfinance Bank, Mr. Shahid Mustafa and CEO TPL Corp Ali Jameel also attended the event. Colleagues with extraordinary performances were recognized and awarded at the event.

For press release please click here.


Easypaisa, enhance cooperation to further disrupt e-ticketing space in Pakistan

Islamabad - March 22, 2018:Easypaisa and partnership is enabling thousands of customers to book bus, movie and event tickets conveniently online and pay through their Easypaisa Account, Visa or MasterCard, , or any of the 75,000+ Easypaisa shops nationwide. Customers can also avail the service by calling helpline, get their tickets reserved and pay via Easypaisa mobile money agent close to their home.

For press release please click here.


Telenor Group and Ant Financial in strategic partnership to deliver inclusive financial services in Pakistan

March 13, 2018: Telenor Group has reached a strategic partnership agreement with Ant Financial Services Group (“Ant Financial”) in Pakistan, where Ant Financial will invest USD 184.5 m for a 45% stake in Telenor Microfinance Bank (“TMB”), a subsidiary of Telenor Group, to further develop TMB’s mobile payment and digital financial services.

For press release please click here.


Telenor Microfinance Bank partners-up with IGI General Insurance

February 06, 2018: Telenor Microfinance Bank has partnered with IGI General Insurance to provide protection packages to vehicle drivers in case of any on-road accident. The agreement was signed by Shahid Mustafa, President & CEO - Telenor Microfinance Bank and Tahir Masaud, CEO - IGI General Insurance on Monday, in the presence of representatives from both organizations.
This coverage will be offered to motorists using 'AUXO', a state of the art tracking car tracking system which provides real time insights on factors such as speed, location etc. Part of Telenor Pakistan's Internet of Things (IoT) portfolio, Auxo uses an internet enabled SIM to communicate updates from the car to smartphones or web portals for management purposes.
Sharing his thoughts on the agreement, Shahid Mustafa, President & CEO-Telenor Microfinance Bank said “Our overarching goal is to provide convenient and cost-effective financial solutions to the people of Pakistan. By collaborating with industry players, we are adding value to our customer’s lives, enhancing their ability to manage their financial future.
Tahir Masaud, CEO IGI General Insurance added: "We are excited to have the opportunity to partner with a forward looking organization like Telenor Pakistan & Telenor Bank who understands that in this digital age the key to success is to adapt to the changing waves of time. IGI General Insurance is committed to positively contribute to digital disruption."


Telenor Bank signs agreement with TEZ Financial Services for disbursement of nano-loans

January 31, 2018: Karachi – Jan 31, 2018: Telenor Microfinance Bank and TEZ Financial Services have entered into an agreement for disbursement of nano-loans to Easypaisa Mobile Account customers.
The agreement was signed recently at the Telenor Bank Head Office. Shahid Mustafa, President & CEO – Telenor Microfinance Bank and Nadeem Hussain, Founder & CEO – TEZ Financial Services were the signatories on behalf of their respective companies.
“Telenor Microfinance Bank has always been the leader in driving digital financial inclusion across the country. By collaborating with various partners from the financial sector we empower people and help make a real difference in their lives.” said Shahid Mustafa, President & CEO-Telenor Microfinance Bank. “Providing loans through mobile banking is yet another effort to provide people with innovative and easy to access financial solutions.” “Tez Financial Services' collaboration with Telenor Microfinance Bank enables us to utilize the country’s largest branchless banking agent network. We aim to provide hassle-free loans to the underprivileged. By providing a range of financial products straight through their mobile phones we are enriching the lives of every Pakistani.” said Nadeem Hussain, Founder & CEO – TEZ Financial Services.
Telenor Microfinance Bank is the largest proponent of financial inclusion in Pakistan. Having pioneered branchless banking in the country through ‘Easypaisa’ a 360 degree digital financial platform, the Bank is providing innovative products and services to cater to a range of market requirements.


Telenor Microfinance Bank wins big at Pakistan Banking Awards

September 20, 2017: Strengthening its market standing as the nation's preferred banking institution, Telenor Microfinance Bank (formerly Tameer Microfinance Bank) has won the 'Best Microfinance Bank' and "Best Bank for the Unbanked" awards at the 2nd Pakistan Banking Awards 2017 for its outstanding initiatives for promotion of financial inclusion across the country. The Bank has won both the awards for the second consecutive time.

For press release please click here.


JCR-VIS Reaffirms Ratings of Telenor Micro Finance Bank Limited at A+/A-1

28th April 2017: Karachi: JCR-VIS Credit Rating Company Limited (JCR-VIS) has reaffirmed the entity ratings of Telenor Microfinance Bank Limited (TMBL) (previously Tameer Microfinance Bank Limited) at ‘A+/A-1’ (Single A Plus/A-One). Outlook on the assigned rating is ‘Stable’. The previous rating action was announced on April 28, 2016. The assigned ratings to TMBL incorporate implicit support of the Bank’s sponsor ‘Telenor Pakistan B.V’ a Netherland Based Company which is a wholly owned subsidiary of Telenor Norway. Telenor Group has a credit rating of A/A-1 (Single A/ A-One) on the international scale. Ratings also derive strength from TMBL’s healthy liquidity, capitalization and asset quality indicators.

For press release please click here.


PACRA Reaffirms Ratings of Telenor Micro Finance Bank Limited at A+/A-1

28th April 2017: The Pakistan Credit Rating Agency (PACRA) has upgraded the long-term entity rating of Telenor Bank Limited (TMBL) to "A+" (Single A Plus) [Previous: "A+"] while maintaining the short-term rating at "A1" (A One) and rating outlook has improved from Rating watch to Stable. The ratings of Telenor Microfinance Bank Limited reflect strong business profile emanating from growing customer base and diversified revenue stream of the Bank.

For press release please click here.


MCB Lite Customers Can Now Deposit, Withdraw Funds from Any Easypaisa Outlet

16th Mar 2017:MCB Bank Limited has entered into an alliance with Telenor Microfinance Bank Limited (Formerly Tameer Microfinance Bank), for its safe, secure, convenient and accessible Easypaisa agent network and mutually beneficial financial services.

Under this agreement, MCB Bank, MCB Lite Branchless Banking customers will gain access to Telenor Microfinance Bank/Easypaisa’s diverse network of more than 75,000 agents nationwide.

Now customers will be able to walk into any Easypaisa retail outlet and deposit funds into their MCB wallet and also withdraw cash from the retailer at their own convenience anywhere.

This strategic alliance is in line with the State Bank of Pakistan’s National Financial Inclusion Strategy and Vision for 2020, to increase access and quality of financial services for the underserved segments of the economy.

The agreement was signed between President/CEO MCB Bank, Mr. Imran Maqbool and President/CEO Telenor Microfinance Bank, Mr. Ali Riaz Chaudhry, at the MCB House, Lahore. Mr. Irfan Wahab – CEO Telenor Pakistan, Mr. Yahya Khan – CDO/CFI Telenor Microfinance Bank, Mr. Faisal Ejaz Khan – CIO MCB Bank and Mr. Ali Naqvi – Business Head Digital Banking MCB, were also present at the ceremony, along with other senior executives from both organizations.


Easypaisa Joins Forces with EFU Life for Insurance Premium Collection

December 30, 2016:Easypaisa has entered into an agreement with EFU Life Assurance Ltd. under which Easypaisa will extend its services to accelerate insurance premium collection from EFU Life’s clientele through Easypaisa’s ubiquitous network across Pakistan.

The agreement was signed by Muhammad Yahya Khan, Head of Easypaisa, and Taher G Sachak, MD & CEO, EFU Life Insurance. EFU Life is a pioneer life insurance company of Pakistan offering a wide array of insurance products to its expansive clientele.

Sharing his thoughts on the development, Muhammad Yahya Khan, Head of Easypaisa, said, “We are glad to extend Easypaisa’s services to support EFU Life Insurance for insurance premium collection from across the country. Easypaisa, with the help of its expansive network of agents all over the country, will be instrumental in facilitating smooth and convenient collection of premium for EFU. The agreement comes in connection with Easypaisa’s commitment to facilitate everyday transactions as part of its long term socioeconomic empowerment goals. We will continue to forge partnerships and support interoperability to enhance financial inclusion in Pakistan.’

For press release please click here.


Easypaisa partners with Bank Alfalah to boost financial inclusion

Karachi- Dec 14, 2016:Muhammad Yahya Khan, Head of Easypaisa (L) and Mohib Hasan Khan, Chief Information Officer, Bank Alfalah (R) at the contract signing ceremony held at Bank Alfalah Headquarters. Easypaisa has entered a strategic partnership with Bank Alfalah to boost financial inclusion in Pakistan

For press release please click here.


Easypaisa partners with the Bank of Punjab for greater financial inclusion

In line with its commitment to promote financial inclusion in the country, Pakistan’s first and foremost branchless banking service Easypaisa has entered into a strategic partnership with the Bank of Punjab (BOP) to expand the scale of branchless banking services. The partnership will facilitate BOP’s extensive customer base in availing services through Easypaisa’s network of countrywide agents.

The signing ceremony was held in BOP’s Head Office in Lahore which was attended by the management of Telenor Pakistan, BOP, and Inov8. Present on the occasion were Mr. Muhammad Yahya Khan - Head of Easypaisa; Mr. Faisal Rauf - Director Corporate Solutions, Telenor Pakistan; Mr. Ahmed Shah Durrani - Group Head Retail, The Bank of Punjab; Mr. Waqas Anis - Head Payment Services Group, The Bank of Punjab; Mr. Latif Ahmad Hashmi - Head Branchless Banking, The Bank of Punjab; and Mr. Bashir Sheikh – CEO, Inov8 Limited, along with other senior representatives.

For press release please click here.


Easypaisa partners with Homesend for receiving remittances from over 150 countries

Muhammad Yahya Khan, Head of Easypaisa, Telenor Pakistan and Aurangzaib Khan, Area Head Pakistan and Afghanistan from Mastercard at the signing ceremony between Easypaisa and Homesend, held at Telenor Regional Office, Karachi. Easypaisa International Remittance provides the convenience of receiving remittances from over 150 countries through more than 77,000 Easypaisa shops, nearest Telenor SSC, Telenor Franchise, Tameer Bank branches or by using Easypaisa ATM Card at any ATM machines in Pakistan.

Easypaisa enters into a strategic partnership with Summit Bank

KARACHI, December 16, 2016: Easypaisa, the first and largest branchless banking service and Summit Bank, renowned for its innovative, out-of-the-box digital products and services, have formed a strategic partnership. Through this partnership, Easypaisa will extend its vast network to Summit Bank customers for collections & disbursements, and social cash transfer, as well as collaborate on the e-commerce front.

Islamabad - November 22, 2016: The winning partnership: Easypaisa and Daraz join hands for Black Friday to break records again!

Pakistan’s premier branchless banking service, Easypaisa, has once again partnered with, Pakistan’s largest e-commerce platform, to bring back the highly acclaimed online Black Friday sale with unbeatable discounts and deals. Black Friday is a popular global event when shopping malls and e-commerce sites all over the world offer special deals and discounts to customers.

Building on the incredible success of last year’s record-breaking Black Friday online sale, will offer a 3-day marathon of incredible deals and discounts as high as 80 percent on a wide range of merchandise including fashion, electronics, phones, laptops and more

To further promote the convenience and security of online payments, Easypaisa will offer customers additional discounts of upto 20% they pay via Easypay - Pakistan’s best online payment solution that any customers across the country can pay online with. Easypaisa is also offering Easypay Black Friday discount vouchers worth PKR 2000 that can be purchased for PKR 1000 on and can be redeemed during the Black Friday sale.

With Easypay, customers can pay directly through their Easypaisa Account, use any Visa or Mastercard, or pay at any of the 75,000+ Easypaisa shops across Pakistan, which are open till late at night and also on weekends.

For press release please click here.

Easypaisa introduces money transfer to any mobile number

Islamabad, October 27, 2016:In yet another instance of innovating mobile financial services landscape, Pakistan’s first and largest branchless banking service Easypaisa has introduced money
transfer from Easypaisa Account to any mobile number. 

Formerly, Easypaisa Account holders could transfer money to any CNIC, bank account and Easypaisa Account across the country. With this new service launched, they now are enabled to send money to
any verified mobile number anytime, anywhere in the most secure and convenient way. This will further increase financial access, as the receiver can instantly open an Easypaisa Account and receive the

“In pursuit of our financial inclusion goals, we are aiming to make Pakistan’s favorite branchless banking service, Easypaisa comprehensively accessible to everyone,” said Muhammad Yahya Khan, Head of Easypaisa, commenting on the new development. “Transferring and receiving money straight from their mobile phone enables the masses to enjoy free and effortless financial transactions,” he added.

For press release please click here.


Telenor Bank partners with Punjab government to disburse Rs.2 billion interest free loans to farmers via M-Wallet

Islamabad, October 13, 2016:Telenor Bank has been appointed partner Bank for the programme that will be providing digital loans, digital disbursements and repayment to farmers across Punjab.

The scheme will not only provide interest-free loans but will also address long-existent issues faced by local farmers through smart phone-based crop and weather advisory and comprehensive consultancy services besides maintaining a digital platform to empower the farmers by keeping real-time monitoring and performance evaluation. 

Commenting about the development, President & CEO Telenor Bank Ali Riaz Chaudhry said: “We are bringing in Telenor Pakistan, Telenor Bank and Easypaisa’s technological infrastructure to support and expedite the government of Punjab’s interest-free loans scheme for small farmers. We are positive that through calculated and focused implementation, monitoring and support, we will be able to help the farmers increase their yield many folds and contribute additionally to the socio-economic progress of the country”

For press release please click here.


Easypaisa brings the most affordable and accessible car insurance policy in Pakistan

Islamabad, September 4, 2016:Consistently bringing innovation in Pakistan’s financial services framework, Easypaisa, in collaboration with United Insurance Company, is proud to introduce the industry’s first ‘Easypaisa Car insurance’, offering the most affordable and accessible set of auto coverage in Pakistan.

Easypaisa Car insurance can be availed by paying a premium price of 2.5% of the car’s market value annually, whereas competitive plans typically cost more. Unlike conventional car insurance policies, customers can subscribe to Easypaisa Car insurance and avail ‘third party insurance’ and ‘terrorism cover’, or going as far as to cover the ‘car mechanical insurance’ that has never been offered in Pakistan before. It covers everything that competitive insurance plans cover, and adds even more coverage! Easypaisa Car Insurance covers engine breakdown, drive axel, transmission, suspension, steering, cooling system, electric fixes and more. Furthermore, the customer is not required to submit any lengthy documentation; instead they can simply call the Easypaisa helpline at 3737 and an authorized surveyor will guide them through the process. Such universal availability with an easy process makes this car insurance plan accessible to an unparalleled number of people

Ali Riaz Chaudhry, President and CEO of Telenor Bank said, ‘With Pakistan’s fiercely growing automobile industry, subscribing to a reliable car insurance policy has become a prerequisite for every car owner. Digitally empowered, Easypaisa Car insurance is here to address all the needs of our customers.’

For press release please click here.


Easypaisa introduces first ever Money Transfer facility through biometric verification devices

Islamabad, July 28, 2016:Easypaisa, Pakistan’s leading Mobile Financial Service provider, has introduced the first ever Biometric Money Transfer facility on the extensive network of Easypaisa retailers across Pakistan. 

Customers using Mobile Financial Services had frequently requested for higher limits that catered to their financial needs. Before the launch of biometric money transfer service, customers could send or receive up to PKR 15,000 in a month from Easypaisa retailers. Now, using biometric services, customers can avail advanced limits of up to PKR 50,000 and transfer higher amounts. Customers who are not comfortable with sharing their CNIC copies, and thus do not use Mobile Financial Services, will now be able to trust and use the services easily. With the addition of thumbprint, Easypaisa retailers ensure that the customer’s CNIC is neither expired nor blocked by the government. Currently, more than 20,000 Easypaisa retailers are equipped and trained to facilitate its customers with biometric verification to transfer and receive funds, with more retailers being rapidly added.

Ali Riaz Chaudhry, President and CEO of Telenor Bank, said, “With a network of over 75,000 retailers across rural and urban areas, Easypaisa has been the most popular and successful over-the-counter (OTC) money transfer service crossing 650,000 transactions per day.  Introducing biometric methods of identification further enhances transparency, safety and ease of the transaction.”

For press release please click here.


Easypaisa revolutionizes financial inclusion

Islamabad, May 25, 2016:Pakistan's first and largest branchless banking service, Easypaisa proudly introduces two new features designed to bridge the financial inclusion gap in Pakistan:  the first telco ‘Other Mobile Operator’ interoperability through SMS based transactions for feature phone users and a smartphone app for smartphone users - together the two features mean that everyone in Pakistan regardless of their Operator’s SIM can now open the industry leading Easypaisa Mobile Account and operate it via any of the widest available channels of their choice including App, SMS, USSD or phone banking. 

Expressing his views, Ali Riaz Chaudhry, President and CEO of Telenor Bank, said, “We are extremely pleased at this ground breaking achievement, a testament that Easypaisa remains at the forefront of empowering people through innovative, technologically driven, and low cost financial services.”

For press release please click here.


Telenor Bank announces Ali Riaz Chaudhry as its new President & CEO

Islamabad, May 17, 2016:Telenor Bank announced that Ali Riaz Chaudhry has assumed the role of bank’s new President & Chief Executive Officer effective yesterday. Ali was appointed to take charge after Telenor Group completed its 100% acquisition of Telenor Bank last month.

Ali’s appointment came at a time when Telenor Pakistan is transferring the management of Easypaisa to Telenor Bank. Upon assuming his new role, Ali said “We bid farewell to Nadeem Hussain, a very competent leader who transformed his ambitions into an immensely successful reality. I am excited to be a part of Telenor Bank.” Highlighting that Telenor Bank now has an even stronger platform to scale digital financial services due to the convergence of conventional Microfinance banking and branchless banking, Ali emphasized, “We take pride in driving innovation for the entire financial ecosystem in the country. Our strategy remains transforming ‘banking-for-a-few’ to ‘banking-for-all’ and empowering Pakistanis on a larger scale than ever before.”

Sharing his views, Nadeem Hussain, the founder and outgoing President and CEO of Telenor Bank, said: “There is nothing more satisfying than seeing one’s efforts turn into a remarkable success, which is reflected in Telenor’s acquisition by Telenor Group. I’m pleased to pass on the torch to Ali Riaz Chaudhry who possesses the right experience and skills to take Telenor Bank to new heights.” Nadeem will join Telenor Bank’s board as a Director.

Prior to his appointment, Ali Riaz Chaudhry has held various executive positions at large international Banks like Citibank and Barclays across Asia, Middle East, Africa and Europe. He served as the CFO for the Middle East and Africa regions at Citibank, Global Consumer Bank and led Citibank’s Global Consumer Business in Egypt. He was also the Managing Director for Barclay’s largest payment business (Barclaycard) in the UK.


Telenor Banks wins “Best Microfinance Bank” and “Bank the unbanked” award at the Pakistan Banking Awards 2016

Karachi, May 14, 2016: The Institute of Bankers Pakistan (IBP) and the DAWN Media Group in collaboration with A.F. Ferguson & Co, held the first ever Pakistan Banking Awards 2016 at Mohatta Palace, honoring excellence in banking. These awards were given to banks that performed well and contributed towards social impact and financial inclusion.

The first award for the evening was for “Bank the Unbanked”, won by Telenor Bank for its focus on financial inclusion through branchless and conventional microfinance banking, in rural and low-income urban segments of the society including females. Telenor Bank grabbed the second award for “Best Microfinance Bank” for its all-round performance in expanding outreach through penetration efficiency and innovations along with both strong bottom line and social impact.

Speaking at the occasion, whilst receiving the awards, Ali Riaz Chaudhry, the newly appointed President and CEO of Telenor Bank, said “We are humbled to be recognized as a leader at the highest level in the industry. Our strategy is about transforming ‘banking-for-a-few’ to ‘banking-for-all’, its about moving long drawn out processes and exorbitantly expensive access to money for the unbanked, to instant digital fulfillment at affordable cost. We take pride in leading the drive to innovate the entire financial Eco-system in the country and this award is a testament of our success to-date”

For press release please click here.


JCR-VIS Reaffirms Ratings of Telenor Bank at A+/A-1

Karachi, April 28, 2016:JCR/VIS Credit Rating Company Limited (JCR-VIS) has reaffirmed the entity ratings of Telenor Bank (TMBL) at ‘A+/A-1’ (Single A Plus/ A-One). Outlook on the assigned rating is ‘Stable’. The previous rating action was announced on April 17, 2015.

The assigned ratings to TMBL incorporate implicit support of the bank’s sponsor ‘Telenor Group’ (TG) which during the year increased its shareholding in the bank from 51% to 100%. TG has a credit rating of A/A-1 (Single A/ A-One) on the international scale. Ratings also derive strength from TMBL’s adequate liquidity profile and strong risk adjusted capitalization level which despite imposition of a cap on gold backed loans (with lower risk weight) is expected to remain healthy, Moreover, diversified revenue stream comprising income from investment & loan book and branchless banking (BB) provided support to assessment of TMBL’s profitability metrics.

For press release please click here.


PACRA Reaffirms Ratings of Telenor Bank; Remains on Rating Watch

Lahore April 28, 2016: The Pakistan Credit Rating Agency (PACRA) has upgraded the long-term entity rating of Telenor Bank Limited (TMBL) to "A+" (Single A Plus) [Previous: "A"] while maintaining the short-term rating at "A1" (A One). These ratings denote a low expectation of credit risk emanating from a strong capacity for timely payment of financial commitments. The Pakistan Credit Rating Agency (PACRA) re-affirms long-term and short-term entity ratings of Telenor Bank Limited (Telenor Bank) at "A+" (Single A plus) and "A1" (A One), respectively. These ratings denote a low expectation of credit risk emanating from a strong capacity for timely payment of financial commitments.

For press release please click here.


Her Majesty Queen Maxima of Netherlands three-day visit to Pakistan.

Islamabad, 9 February, 2016:

Her Majesty Queen Maxima of Netherlands was on a three day visit to Pakistan, as a UN Secretary General’s Special Advocate (UNSGSA) for Inclusive Finance for Development. Key highlights of her visit were:

1. One on One meeting with CEO Telenor bank to discuss challenges to Financial Inclusion.

2. Visit to Easypaisa agent location.


Founder, President & CEO Telenor Bank chaired the Microfinance Institutions Round Table along with her majesty and other Microfinance Institutions representatives.


Grievance Commissioner Cell for Overseas Pakistanis

The Honorable Federal Ombudsman of Pakistan, Mr. M. Salman Faruqui NI, has established the Grievance Commissioner Cell for overseas Pakistanis in Federal Ombudsman Secretariat by appointing Hafiz Ahsaan Ahmad Khokhar Advocate Supreme Court of Pakistan, Senior Advisor Law / Registrar as "Grievance Commissioner for overseas Pakistanis" under section (7) of the Federal Ombudsman Institutional Reforms Act,2013 to address the individual and systematic issues of the Overseas Pakistanis related to the Federal Government Ministries, Departments, Organizations and Agencies.

The Detail information for connecting the Secretariat of Federal Ombudsman and Grievance commissioner cell is as follows:

Hafiz Ahsaan Ahmad Khokhar
Senior Advisor Law/ Registrar
Grievance Commissioner for Overseas Pakistanis

Federal (Wafaqi Mohtasib) Ombudsman Secretariat,
36- Constitution Avenue G-5/2 , Islamabad, Pakistan.

Landline : 0092-51-9217243
Fax : 0092-51-9217256
Mob : 0092-300-8487161

Email : /

Website :


Telenor Bank sponsors SAMN Regional Conference 2014 to be held on November 17-19 2014 in Islamabad

Karachi, November 12, 2014:Telenor Bank is the Silver Sponsor for forthcoming SAMN Regional Conference 2014.

The Regional Conference 2014 is being organized by South Asian Micro-entrepreneurs Network (SAMN) and hosted by Pakistan Microfinance Network (PMN). The Prime Minister of Pakistan is expected to inaugurate the Conference.

Over 500 professionals and experts from SAARC countries including top level representatives from their respective central banks and ministries are expected to meet during the three days to highlight and address the challenges, innovations and opportunities that have been seen in South Asia’s financial inclusion space especially for the low income segment.

The conference will provide an opportunity to participate in intellectually stimulating panel discussions covering various themes like small growing businesses, innovation and technology in microfinance, responsible financing and an enabling environment for microfinance etc. The Conference is scheduled to be held at the Serena Hotel, Islamabad starting from Monday, November 17th till Wednesday, November 19th, 2014. For details


Easypaisa launches interbank funds transfer facility across Pakistan

Karachi, June 16, 2014: Pakistan’s first and largest branchless banking service and a joint venture of Telenor Pakistan and Telenor Bank, Easypaisa, has become the first mobile money service in Pakistan to become interoperable with the existing banking infrastructure by launching the Inter Bank Fund Transfer (IBFT) service enabling its customers to transfer funds between a number of Banks via the 1-link switch.

Easypaisa brings this revolutionary, first of its kind innovative service to both its Mobile Account holders and Over-the-Counter (OTC) customers. Easypaisa Mobile Account holders can now move funds from any Bank Account into their Easypaisa Mobile Account and vice versa conveniently and securely, thus overcoming one of the hurdles of getting funds into the branchless banking systems. Once the funds are in the Easypaisa Mobile Account, customers can proceed to use the most convenient and secure bill payment, money transfer or airtime recharge service in the country through the Easypaisa Mobile Account on their mobile phone. For the OTC service, any customer can walk into any of the Easypaisa shops and deposit cash directly into any Bank Account. With 40,000 Easypaisa shops in more than 750 cities and nearly 6 million unique customers using Easypaisa services each month, banked customers can deposit cash into their Bank Accounts without having to go into their Bank Branches. Customers will only need to approach an Easypaisa shop, provide their CNIC and their bank account number to use this service. This Cash Deposit facility will be available at Easypaisa shops while they are open, often late into the night and even on weekends.

“It is great step in the Banking industry, a revolutionary development which will act as a catalyst for the robust growth of the branchless banking industry in Pakistan,” said Nadeem Hussain, President and CEO of Telenor Bank.

“Easypaisa now connects the unbanked directly to the banking infrastructure by enabling them to send and receive money on their Mobile Accounts and through OTC services. Almost 80% of the population in this country is still unbanked and Easypaisa is working day and night to achieve financial inclusion of the unbanked people of Pakistan. In line with this ambition, Easypaisa’s IBFT service provides a platform to the unbanked class to connect with the traditional banking infrastructure, which is likely to boost the mobile banking culture in the country.”

Expressing his view regarding this new service, Yahya Khan, Chief Financial Services Officer, at Telenor Pakistan said, “We am extremely proud of being the first branchless banking service in Pakistan to move towards Interoperability and connect to the 1-Link switch for fund transfers. All the current closed-loop mobile money services in Pakistan have to strive and move towards open-loop systems where customers can move funds between bank accounts and branchless banking accounts and vice versa. The opening up of Easypaisa agents for cash deposit into other banks is similarly a unique service we’re introducing to meet an unserved need out there.

We believe that Banks and Branchless Banking services complement each other in Pakistan and can work in harmony to serve everybody in Pakistan.”


Sindh Education and Literary Department and Easypaisa partner up to distribute Rs.1.2 billion of education stipends

Karachi, 16 June, 2014: The Sindh Ministry of Education and Literacy Department and Easypaisa have signed a contract to electronically disburse Rs.1.2 billion to girl students as a stipend through the Easypaisa ATM cards. The contract was signed by Senior Minister for Education and Literacy Department, Mr. Nisar Ahmed Khoro and Mr. Nadeem Hussain, CEO and President Telenor Bank at a local hotel.

Sharing his thoughts on the occasion Mr. Khoro said that the disbursement of stipends through Easypaisa will not only make the process transparent and faster but will also encourage under-privileged parents to enroll their daughters in schools.

The Government of Sindh has allocated Rs.1.2 billion that will be disbursed through Easypaisa ATM cards to 450,000 female students belonging to of class six to class ten for their financial assistance. Students from over 45 less developed Tehsils/Taulkas will be receiving a stipend of Rs.3500 each per year for education whereas the stipend for urban students is fixed at Rs.2500 each per year.

Mr. Khoro said that one of the UN Millennium Development Goals (MDGs) is to provide education for all. He acknowledged the fact that the Government of Sindh is trying its best to achieve the goal by collaborating with private institutes and organizations. Mr. Khoro said “Telenor Bank and Telenor Pakistan have been a part of various initiatives by different Governments to promote education.”

Speaking at the occasion, Nadeem Hussain, CEO Telenor Bank said, “Easypaisa has always been at the forefront in introducing innovative ways to help society move forward. We are delighted to have joined hands with the Education and Literacy Department of the Government of Sindh, to ensure free of cost and transparent awarding of stipends to young girls, which will motivate them to acquire education. This approach is yet another step in empowering the youth of our society.”

It may be noted that earlier the stipend money was being transferred through Pakistan Post Office where the masses had numerous complaints about the transparency of the process.


Telenor Bank starts financial inclusion in Gawadar, Baluchistan

Karachi, 29 May 2014:Pakistan’s first scheduled and largest private sector microfinance bank, Telenor Bank, formally inaugurated its new branch in Gawadar, Baluchistan today. Telenor Bank now has a footprint of over 135 locations across the country.

Mr Nadeem Hussain, CEO of Telenor Bank, inaugurated the branch along with senior members of the bank and representatives of Winrock International. Speaking on the occasion, he said: "Today is a historic day for Telenor, as we open our 2nd branch in Baluchistan. Providing access to financial services is fundamental in developing an eco-system to support the unprivileged. I am confident that Telenor’s presence in Gawadar will positively impact the remote coastal belt, especially by linking fishing communities of Karachi and Gawadar with the rest of Pakistan."

This initiative is aimed at promoting financial and economic activities in Baluchistan through introduction of new means of business to the farmers, fishermen and other business folk of Baluchistan. Setting up of this branch was made possible by financial, logistic and administrative support by United States Department of Agriculture (USDA) through Pakistan Agriculture and Cold Chain Development Project (PACCD).


Telenor Bank starts financial inclusion in Mithi, Tharparkar

Karachi, 7 April 2014: Pakistan’s first scheduled and largest private sector microfinance bank, Telenor, formally inaugurated its new branch in Mithi, District Tharparkar, Sindh, last week. This is Telenor’s 27th branch in Sindh and 51st branch in Pakistan.

Commenting on the occasion, Mr. Nadeem Hussain, President and CEO of Telenor Bank said: "I am delighted to see Telenor Bank in Mithi as part of our plan of extending outreach to the interior and remote areas. Providing access to financial services is fundamental in developing an eco-system which supports development of people who are at the bottom of the pyramid. I am confident that Telenor’s presence in Mithi will have a similar positive impact in this area."

Mithi branch is part of Telenor’s financial inclusion plan of empowering the unbanked across the country and will offer the entire range of Telenor Bank’s products.


TPL Direct Insurance and Telenor Bank sign Memorandum of Understanding for the Launch of Micro Health Insurance "Telenor Bank Sehat-O-Sakoon"

Karachi, December 31st, 2013: TPL Direct Insurance Limited, Pakistan's only direct insurance company, has partnered with Telenor Bank and has signed an agreement to launch micro-health insurance covers to targeted customers residing in small cities and villages with no access to financial institutions.

'Telenor Bank Sehat-O-Sukoon', is a health micro-insurance product that will be offered to low-income individuals to provide them with quality health care when they need it most. It is an in-patient product, which offers cashless access to health services with coverage worth Rs. 40,000 against an annual premium of Rs. 700. It will be rolled out stage-wise across all Telenor Bank Touch Points throughout Pakistan and will be available for Telenor Bank customers as well as non-Telenor Bank customers.

The aim of this initiative is to provide access to formal insurance that protects against health risks such as severe or chronic illnesses, accidents, and obstructed births. These shocks are particularly damaging for poor households who are more vulnerable and less able to absorb the financial consequences of such events.

Speaking on the occasion, Mr. Tariq Mohar, Deputy CEO, Telenor Bank said, "Telenor Bank Sehat-O-Sukoon is part of Telenor Bank's strategy in line with our vision to emerge as a global benchmark for innovative and commercially viable microfinance solutions for the unbanked and offer them a means to socio-economic empowerment. Our health insurance product is an effort to bridge the gap between the haves and the have-nots and to promote greater inclusion within society and provide them with a safety net against financial shocks."

Mr. Saad Nisar, CEO TPL Direct Insurance stated "We are very pleased to be associated with the 'Telenor Bank Sehat-O-Sukoon' initiative. Health insurance is a complex system in developing countries. Resource & distribution constraints pose a collective challenge. TPL Direct insurance has looked at various limitations and is determined to overcome these constraints through micro-health insurance. New evidence shows that micro-health insurance can reduce expenditure on health care for clients and encourage them to seek care earlier. We hope to bring about convenience and numerous benefits for the people."


Telenor Bank Conducts first transaction at PMEX at the launch of “Milli Tola Gold”

Karachi, December 16th, 2013: Pakistan Mercantile Exchange Limited (PMEX), the only commodity futures exchange of Pakistan, launched Milli Tola Gold on December 16, 2013. Milli Tola Gold has been exclusively designed for all types of investors who are seeking a convenient way to buy, sell and accumulate gold with ease and peace of mind. The product allows investors to purchase gold in small amounts, starting from Rs. 50. The gold is stored in PMEX’s vaults and is electronically tradable. In addition, the Milli Tola Gold provides the option of taking physical delivery of gold.

Telenor Bank Limited (TMFB) has partnered with PMEX to introduce Milli Tola Gold contracts via their Sarmaya centers to make them available for the masses for which the first transaction was conducted by Mr. Nadeem Hussain (Founder, President and CEO) of Telenor Bank at PMEX premises.

PMEX and TMFB had signed a Memorandum of Understanding in March 2013 to offer a gold based product which would give opportunity to all income strata to invest in gold with trust, security and convenience. The product is now available in small lot sizes, which will make it conducive for people to invest in gold with cash flow ease and convenience and save it securely in PMEX’s custody.

Commenting on the occasion, Mr. Ejaz Ali Shah, Managing Director PMEX, said, “We are pleased to add another flagship product in our portfolio, which is aimed at every Pakistani investor. On one hand, it enables every Pakistani to invest in gold to build savings with convenience, security and ease of liquidity. On the other hand, it offers a huge opportunity to PMEX brokers to expand their business by offering services to a much wider market segment. This can be accomplished by cultivating partners having access to the customers like credit cards and telecom companies in order to take this product to every house in Pakistan. PMEX will remain committed towards creating value for all stakeholders in future as well.”

Speaking on the occasion, Mr Nadeem Hussain, Founder, President and CEO, Telenor Bank said, “We are extremely pleased at this ground breaking achievement, the first of its kind in the Pakistani market, which will help create financial inclusion through small savings and investments in gold. We see such initiatives as catalysts to help achieve our vision of creating socio-economic empowerment.”


PACRA Maintains Ratings of Telenor Bank Limited

LAHORE, March 22, 2013: The Pakistan Credit Rating Agency (PACRA) has maintained the long-term and short-term entity ratings of Telenor Bank Limited (TMBL) at "A" (Single A) and "A1" (A One), respectively. These ratings denote a low expectation of credit risk emanating from a strong capacity for timely payment of financial commitments.


6th Microfinance Country Forum held

KARACHI, December 06, 2012: Nadeem Hussain President and CEO of Telenor Bank has said that small scale diligent entrepreneurs have proven to be prudent, as they ensure the lowest default ratios Addressing the 6th Microfinance Country Forum on Wednesday, he said that there is a misconception in the financial markets, that a low income population is not credit-worthy.


Initiative helps flood-hit women fight poverty

MUZAFFARGARH, August 5th, 2012: This project has brought economic empowerment for us,” she said. Under the project, she said, funds were being provided by the Telenor Bank and logistic support by Awaz Foundation.


Initiative helps flood-hit women fight poverty

MUZAFFARGARH, August 5th, 2012: This project has brought economic empowerment for us,” she said. Under the project, she said, funds were being provided by the Telenor Bank and logistic support by Awaz Foundation.


Easypaisa and PIA join hands to provide ticket payment facility

KARACHI, July 03, 2012:PIA passengers will now be able to pay for their air tickets at any Easypaisa shop, Telenor Pakistan Sales & Service Center, Telenor Bank branch or from their own mobile phones via an Easypaisa Mobile Account.


JCR-VIS reaffirms Entity Ratings of Telenor Bank at A/A-1

Karachi, April 26, 2012: JCR-VIS Credit Rating Company Limited has reaffirmed the entity ratings of Telenor Bank (Telenor) at ‘A/A-1’ (Single A/A-One) with a ‘Stable’ Outlook


Telenor Bank CEO wins microfinance ‘Leader of the Year’ award

ISLAMABAD, July 14, 2011: Nadeem Hussain, President & CEO Telenor Bank has been selected ‘Leader of the Year’ by an international panel of microfinance thought leaders at the Sixth Annual Global Microfinance Achievement Awards 2011


Easypaisa Mobile Accounts to help empower people

KARACHI, July 4, 2011: Telenor Pakistan and Telenor Bank Limited launched a branding campaign for one of their products under the branchless banking solution, Easypaisa. Through Easypaisa Mobile Account customers can send & receive money and pay their utility bills right from their mobile phone, anywhere, anytime.


UK's Secretary of State for International Development and Deputy Governor State Bank visit easypaisa outlet

KARACHI, June 1, 2011: Visiting Secretary of State for International Development for United Kingdom, Andrew Mitchell along with Deputy Governor State Bank Yaseen Anwar visited Telenor Bank Limited and Telenor Pakistan's easypaisa outlet in Karachi today. They were accompanied by Nadeem Hussain, CEO Telenor Bank. The visitors witnessed transactions being carried out at the outlet and discussed advantages of mobile financial services for financial inclusion in Pakistan.


Mobile financial services can help create new jobs, raise Pakistan's GDP

ISLAMABAD, May 31, 2011: According to a recent study conducted by Telenor Group and Boston Consulting Group, wider access to mobile financial services in Pakistan could lead to the creation of 1 million new jobs by 2020. An estimated US$2 billion could be added annually to government revenues, helping raise Pakistan's GDP growth by 3%.


Telenor Bank to provide cash management, service delivery facilities to Asasah

KARACHI, May 11, 2011: Telenor Bank Limited (TMBL) will offer NGO and microfinance institution Asasah cash management and service delivery facilities for loan disbursements and repayments. Asasah clients will be able to receive disbursed loans at any of Telenor's network of 100 branch banking outlets, as well as at any 1Link ATM in the country, and repay the loans via easypaisa's branchless banking solution.


Telenor Banks Rating Upgraded by JCR-VIS

Karachi, April 29, 2011: JCR-VIS Credit Rating Company Limited (JCR-VIS) has upgraded the entity ratings assigned to Telenor Bank Limited (Telenor) from ‘A-/A-2’ (Single A Minus/A Two) to ‘A/A-1’ (Single A/A One). Outlook on the assigned ratings is ‘Stable.


Norwegian Environment and International Development Minister visits easypaisa outlet

Islamabad, November 22, 2010: The Norwegian Minister for Environment and International Development Erik Solheim visited a Telenor Pakistan easypaisa retail outlet at a local market today. He was accompanied by Norwegian Ambassador to Pakistan Robert Kvile and Chief Strategy Officer & VP Corporate Affairs Telenor Pakistan Aamir Ibrahim. The minister is in Pakistan to see ongoing flood relief and rehabilitation activities. Norway has contributed 400 million Norwegian Kroners (USD67 million) for Pakistan's flood affected.


Easypaisa wins Best MMT Entrant of the Year Award

ISLAMABAD, November 2, 2010: Easypaisa has won the award for Best Mobile Money Transfer Entrant of the Year at the world’s first Mobile Money Transfer (MMT) Awards held in Dubai last week, making it the year’s best service of its kind in the world.


Easypaisa Introduces Mobile Accounts

Islamabad. 24th Feb 2010: Telenor Bank and Telenor Pakistan announced a first of its kind product in Pakistan, offering transactions through the customer's own mobile phone. 'Mobile Account' is the third in the suite of services being offered under the banner of easypaisa. Mobile Accounts will provide utility bill payment, money transfer and cash in / cash out services through customer's Telenor connection. Customers will be able to carry out deposits and withdrawals from any of the 5500+ easypaisa Retail Merchants, 23 Sales and Service Centers, 50 Telenor Bank Branches and 225 Telenor Franchises from all over the country.